Return Policy - J.Nendo:

 

At J.Nendo, we take pride in crafting handmade Hannya masks with meticulous attention to detail and quality. While we strive to ensure your satisfaction, we understand that preferences and expectations may vary.

Please take note of our return policy:

Uniqueness of Handmade Masks:

1. Our Hannya masks are unique creations, each carefully handcrafted with precision and care.

2. Due to the nature of handmade items, subtle variations in size and coloring may occur, adding to the individuality of each piece.

Return Conditions:

        Unfortunately, we cannot accept returns or provide refunds based on the fit of the mask or discrepancies in shading due to different lighting conditions.

        We encourage customers to carefully review product details, including sizing information and images, before making a purchase.

Quality Assurance:

        Rest assured, our team is committed to maintaining the highest quality standards in every mask we create.

Contact Us:

For any inquiries or assistance, feel free to contact our administration at jnando.order@gmail.com.

 

We value your satisfaction and are here to ensure a positive experience with J.Nendo.

We appreciate your understanding of the unique and handmade nature of our Hannya masks. Thank you for choosing J.Nendo for your artistic and cultural expression.